FAQs
SCHEDULING, FEES AND INSURANCE
1. How do I schedule an appointment?
You can reach us by calling our intake number at 603-606-1233 x 208. You can also email us at referrals@bedfordfamilytherapy.com or submit your request through our website.
2. How long do sessions last?
Sessions usually range from 45 minutes to 1 ½ hours. Please note, that persons using their health insurance benefits may be limited to a 45-50 minute session, as contracted by their insurance carrier.
3. Do you have evening hours?
Yes, morning, afternoon and evening hours are available in order to meet the needs of family members who may be unavailable or working during the day.
4. How often will we meet?
Appointment scheduling is flexible and is to be negotiated between the therapist and client. Often times, therapy begins on a weekly basis as the therapeutic relationship is being established and information is being gathered. Therapy can continue on a weekly basis or can be spread out depending on the needs of the client family.
5. Do you accept insurance?
Yes, therapists at Bedford Family Therapy are in-network for a select number of insurance companies. Each provider within Bedford Family Therapy is contracted with different insurance companies so be sure to check with your specific plan before beginning services. Some insurance companies we work with include Anthem BCBS, Point 32 (Harvard Pilgrim & Tufts), United Healthcare, United Behavioral Health, Cigna,and Aetna.
Although Bedford Family Therapy works with various insurance companies, using third party payers carries a certain amount of risk in regards to confidentiality. Additionally, utilizing health benefits, versus private pay, may limit the length of appointments and overall services due to managed care restrictions.
If you have an insurance plan that is not listed, please call your insurance carrier to find out about out- of- network benefits that may be available to you.
6. What are your fees?
Psychotherapy Services are billed at the following rates:
$150.00/hr - Master's level or higher (licensed providers)
$125.00/hr - Master's level (pre-licensed providers)
$80.00/hr - Pre-Master's (intern level providers).
ABA Services are billed at the following rates:
$100.00/hr - BCBA and RBT rates per hour
BCBA Evaluation/Assessments Package First Month- $300/mo
BCBA Evaluation/Assessments Package after First Month - $200/mo
Catalyst seat cost per month - $30
VBMapps seat cost per year - $65
SLP Services are billed at the following rate:
$125/hr
Executive Consulting & Coaching rate:
$200/hr
You have the right to receive a Good Faith Estimate of what your services may cost.
Payment (including co-payment and co-insurance) is expected at the time of service and is accepted in the form of cash, personal check, or credit card.
Once your appointment time is scheduled and reserved, we request 48 hours advanced notice for a cancellation. Failure to provide 48 hours notice will result in a client charge of a $100 missed session fee ($150 for home-based service cancellations).
In the event you request or require your or your child’s therapist to attend or prepare for court, you agree to provide compensation at the rate of $300 per hour. The fee will need to be paid in advance for a minimum of four hours to account for the rescheduling of client sessions.
7. Do you have a reduced fee or sliding fee scale?
We do not want to turn anyone away due to a financial situation. If you cannot afford the full hourly fee, please introduce this when you call or discuss the matter with your therapist. You may be eligible for a reduced fee which is based, in part, on family income.
MENTAL HEALTH BILL OF RIGHTS BY STATE